Read how we're improving our response to damp and mould across council homes Paying your rent Report a repair Register and bid for a home Request a new rent account, lost PIN or password Check my rent balance Fire safety Mutual exchanges Go to Property Shop View more tasks Rent Paying your rent Check my rent balance Rent arrears and court action How rent is calculated Tenants Our Landlord Commitments Tenant responsibilities Ending a tenancy Right to buy Mutual exchanges Register and bid for a home Anti-social behaviour and community safety Customer engagement Tenants' home contents insurance scheme Deed of covenant Repairs and improvements to your home Report a repair Housing improvements Altering your council property Furnished properties and furniture packages Decoration grant for your new home Compensation for improvements you have made to a property Safety Hanover Tower cladding Cladding tests Fire safety Safety in your home Fire risk assessments Gas safety checks and heating problems Keeping mobility scooters in flats and maisonettes Support Neighbourhood offices Help and advice on money issues Free computer sessions Associations and forums Getting involved in your housing service Tenants and residents associations Housing service performance Scrutinising housing services Housing complaints handling Leaseholders Leaseholder rights and responsibilities Gardens and estates Estate services Maintaining your home How to prevent condensation and damp Central heating Energy efficiency Energy efficiency in council homes Environmental Policy Contact Council Housing ServiceHousing and Neighbourhood ServicePO Box 5967SheffieldS2 9GHAsk us a question0114 293 0000Monday to Friday 8am to 5:30pm