Neighbourhood offices

Staff at our local neighbourhood offices are happy to help you with your enquiry or offer advice and information. You'll also find a range of useful information leaflets and other facilities, such as free internet access and freephone for accessing Council services.

Offices which are First Points also offer a range of council services.

We no longer do annual visits to all tenants. Instead, we offer tenants one visit every two years. Some tenants will still receive an annual visit if they meet the following criteria:

are identified as having a level of need (approximately 30% of tenants)
live in a tower block (due to considerations around fire safety)
are a new tenant

Visits will continue to be carried out as normal in other circumstances, such as with anti-social behaviour reports.

If you would still like to request an annual visit, you can call or visit your local neighbourhood office. This is an opportunity for you to discuss your tenancy, your property and any other relevant matters.

First Point at Burngreave

Sorby House, 42 Spital Hill, Sheffield, S4 7LG

Monday, Tuesday, Thursday and Friday, 10am to 4pm.

housingnortheast@sheffield.gov.uk

First Point at Crystal Peaks

1-3 Peaks Square, Sheffield, S20 7PH

Monday, Tuesday, Wednesday and Friday, 9am to 4pm.

housingsoutheast@sheffield.gov.uk

First Point at Chapeltown

Chambers Court, 1b Station Road, Chapeltown, Sheffield, S35 2XE

Monday, Tuesday, Wednesday and Friday, 9am to 4pm.

Closed on Thursdays.