Neighbourhood offices

Staff at our local neighbourhood offices will be happy to help you with your enquiry or offer advice and information. You will also find a range of useful information leaflets and other facilities such as free internet access and freephone for accessing council services.

Offices which are First Points also offer a range of council services.

We are no longer carrying out annual visits to all tenants as standard. Instead, we will offer tenants one visit every two years. Some tenants will still receive an annual visit, if they meet the following criteria:

  • All tenants identified as having a level of need (approximately 30% of tenants)
  • Tenants living in a tower block (due to considerations around fire safety)
  • All new tenants 

Visits will continue to be carried out as normal in other circumstances eg anti-social behaviour reports.

If you would still like to request an annual visit, you can call or visit your local neighbourhood office. This is an opportunity for you to discuss your tenancy, your property and any other relevant matters. 

First Point at Burngreave

Sorby House, 42 Spital Hill, Sheffield S4 7LG

Monday, Tuesday and Thursday  1pm to 4pm

Wednesday and Friday Closed

First Point at Crystal Peaks

1-3 Peaks Square, Sheffield S20 7PH

Monday, Wednesday, and Friday, 9am to 12:30pm 1pm to 4pm


Station Rd, Darnall, Sheffield S9 4JT


Enquiry Point at Firth Park

443 Firth Park Road, Sheffield S5 6QQ


First Point at Chapeltown

Chambers Court, 1b Station Road, Chapeltown, Sheffield S35 2XE

Monday, Wednesday, Thursday and Friday, 9:30am to 4:30pm

Closed on Tuesday.

First Point at Hillsborough

Unit 7, Hillsborough Barracks Shopping Mall, Langsett Road, Sheffield S6 2LR

  • Monday 9am to 5pm
  • Tuesday 9am to 5pm
  • Wednesday 9am to 1pm
  • Thursday 9am to 5pm
  • Friday 9am to 1pm

First Point at Manor Library

Manor Library, Ridgeway Road, Sheffield S12 2SS

Monday: 10am to 4:30pm
Tuesday: 10am to 2pm
Wednesday: 10am to 4:30pm
Thursday: Closed
Friday: 12:30pm to 4:30pm


17 Jordanthorpe Centre, Sheffield S8 8DX



88 Gervase Rd, Sheffield S8 7PS


Newfield Green

607 Gleadless Rd, Sheffield S2 2BT

Monday, Tuesday, Thursday and Friday

Open 9am to 4pm from 14 February onwards


Town Hall, The Arc, Manchester Road, Stocksbridge, Sheffield S36 2DT

Tuesday 9:30am to 12:30pm and 1pm to 4pm

Thursday 9:30am to 12:30pm

Wordsworth Avenue

320 Wordsworth Avenue, Sheffield S5 8NH

Monday, Wednesday and Friday 9am to 12:30pm and 1:30pm to 4pm

The Sheffield Property Shop

Howden House, 1 Union St, Sheffield S1 2SH. 

Monday- Tuesday, from 9am to 5pm
Wednesday, from 1pm to 5pm (from 3rd January 2023)
Thursday-Friday, from 9am to 5pm

Property Shop website



Contact Council Housing Service

0114 293 0000
Monday to Friday
8am to 5:30pm
Housing and Neighbourhood Service
PO Box 5967
S2 9GH

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