Changes to our IT systems may cause delays in processing changes to Council Tax accounts, requests for Council Tax support and hardship schemes.
We apologise for any inconvenience this may cause you.
If your Council Tax account is in credit, you can request a refund. We’ll only refund your credit if you don’t owe us any further Council Tax.
If you move to another address in Sheffield, we’ll transfer any credit to your new account.
If you move away from Sheffield and you’ve overpaid your Council Tax we’ll refund your overpayment.
All people named on your Council Tax bill must agree to the refund.