Fly-tipping and litter

If you have bulky items, such as furniture or appliances, you can call us to arrange a special collection.

Hiring someone privately to remove your waste

If you hire someone to take away your waste, you have a legal duty to take all reasonable measures to ensure that waste produced on your property is only transferred to an authorised person, for example:

• your local authority (domestic bin service)
• someone with a valid registration as a carrier, broker or dealer of waste
• an operator of a waste site with an appropriate environmental permit or registration

It's advisable to do the following before having your waste removed:

• ask if the person or company taking the waste away is a registered carrier
• ask to see original copies of their registration certificate
• make a note of the registration number
• make a note of the name of the collector and details of the vehicle used
• ask for a receipt including the name, address, contact details and registration details

You can also check their details with the Environment Agency by asking for an instant Waste Carrier Validation Check. You can do this either by calling 08708 50 65 06 or checking online at the Environment Agency's website.

You can also consult the Householders Duty of Care Section 34(2A) of the Environmental Protection Act 1990 for more information on your duty of care.