Anti-social behaviour is behaviour that causes harassment, alarm or distress to one or more people, not of the same household. This can include (but is not limited to) graffiti, litter, vandalism, abandoned cars, noise nuisance, harassment and intimidation. If you would like to report anti-social behaviour please call 999 for urgent incidents, or 101 for less urgent crime or disorder.
South Yorkshire Police are responsible for incidents around:
- dealing/taking of drugs and drinking alcohol in the street
- gangs and youths drinking in parks
- harassment or intimidation
- hoax call to emergency services
- hate crime related graffiti motivated by prejudice or intolerance toward an individual's nationality, ethnicity, religion, gender, gender identity, sexual orientation or disability.
- fly-tipping in progress
- misuse of fireworks
- intimidating dogs
- nuisance neighbours and neighbour disputes
- prostitution and indecent behaviour
- lighting fires
- suspicious vehicles
- threatening/violent neighbour disputes
- hoax calls to emergency services
Sheffield City Council are responsible for incidents surrounding:
- abandoned vehicles
- dead animals
- dog fouling
- fly posting
- dumped, fly-tipped waste
- inoffensive graffiti
- non-hate crime graffiti
- lost or stray dogs
- noise nuisance or DIY related noise
- syringes or needles
- dumped, fly-tipped waste (nobody present)
- lost, stray or barking dogs
Council house tenants
If you are a council tenant/leaseholder or your complaint is about a council tenant/leaseholder, you can make a report in any of the following ways:
- in person at your local area housing office at First Point
- in writing to Sheffield City Council Housing Service, PO Box 10589, Nottingham, NG6 6DN
- if you live in our Sheltered Accommodation, you can report the problem to your scheme warden
- telephone us
Tackling anti-social behaviour
We work with the Police, the Crown Prosecution Service and the Courts to deal with anti-social behaviour and nuisance cases quickly and effectively, to provide a high level of support to victims and witnesses.
If we can resolve a situation without legal action, we will (through interventions and diversionary work). However, in some situations, legal enforcement may be necessary and we will not hesitate to take action.
We can tackle anti-social behaviour through:
- Acceptable Behaviour Contracts (ABC). These are agreements made between an individual, police and local authority to make the individual's anti-social behaviour stop
- injunctions, possession proceedings and Notice Seeking Possession (NSP). These are legal options we can take to put a stop to anti-social behaviour caused by our tenants or their household members
- low level interventions. We can give advice or warnings to people who are causing nuisance or anti-social behaviour
- closure power. We can apply to Court to close a property for a period of time, in serious circumstances
Community Trigger for anti-social behaviour in Sheffield
If you have reported anti-social behaviour and you are concerned that not enough is being done, you can raise a ‘Community Trigger’.
The Community Trigger gives you, or someone acting on your behalf, the right to request a review of your case by ourselves, the Police and any other relevant organisations. The review will focus on working together to finding a solution.
To use the Community Trigger, one of the following thresholds must apply:
- you have reported 3 separate incidents relating to the same or similar issue of anti-social behaviour within the last 6 months
- 5 different households have separately reported the same anti-social behaviour issue within the last 6 months
If you request a Community Trigger and you meet one of the above thresholds, we will ensure that our relevant teams carry out a thorough review of your case, alongside the Police and other organisations which have been involved.
Depending on who you have reported the issue to and who has been involved, this might include:
- our Council Housing Service
- our Environmental Protection Service
- your landlord if you are a housing tenant
We will then let you know our findings and tell you what will happen next.
Community Triggers received in Sheffield
We are required to publish the following information about Community Triggers each year. The information below relates to the period from 20 October 2014 (when Community Triggers were introduced) until 31 March 2016:
- the number of Community Triggers received in Sheffield was 18 (we received 7 and South Yorkshire Police received one)
- the number of times we decided that the threshold for a review was not met was 3
- the number of Community Trigger reviews we carried out was 15
- the number of Community Trigger reviews carried out that have resulted in recommendations being made was 15 (we aim to make recommendations in all cases, regardless of whether or not the review concludes that the organisations involved should have done more to investigate and resolve the problem)
The Community Trigger does not replace our complaints procedure. If you have a specific complaint about the way we have dealt with your case, you can make a complaint.
If your complaint is about another organisation, such as the Police or your landlord, you should contact them for details about how to complain.