City Centre Ambassadors | Sheffield City Council

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City Centre Ambassadors provide a service to visitors, residents, businesses and retailers in the city centre.

We wear distinctive red jackets and shirts that display our logo and work 7 days a week:

Monday to Saturday 7.30 am to 8 pm
Sundays 7.30 am to 6 pm

What the Ambassadors do

We focus on 3 main areas, which are welcoming visitors to the city, ensuring that the city is safe and keeping the city clean.

Welcoming visitors

welcome and give information to visitors
respond to incidents and accidents
build community spirit through social events
keep a watchful eye over the public realm areas, including the Peace Gardens and Winter Gardens, Barkers Pool, St Paul’s Square, Howard Street, The Moor and Sheaf Square

Safer City

assist in preventing street and car crime by offering high visibility patrols, advice and issuing vulnerable vehicle notices
reunite lost children with their parents or guardians
work in partnership with South Yorkshire Police to uphold the Alcohol Restriction Zone
assist in enforcement initiatives
help to reduce anti-social behaviour, including begging
assist with stewarding city centre events

Cleaner City

arrange and monitor waste and litter removal
remove fly posters
advise on graffiti removal
report highway defects, broken street furniture and street lighting
issue fixed penalty notices for litter, fly posting and graffiti

Contact Customer Services

1 Union Street
Howden House
Sheffield
S1 2SH

Ask us a question

Monday to Friday
8am to 6pm

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