Our First Points, Howden House and Sheffield Property Shop are reopening on 1 June for limited, pre-booked appointments. We'll prioritise emergencies and complex cases only so please use our online services where possible. Call us to request a face-to-face meeting. Our other housing offices remain closed for now.

Staff at our local housing offices will be happy to help you with your enquiry or offer advice and information. You will also find a range of useful information leaflets and other facilities such as free internet access and freephone for accessing council services.

Offices which are First Points also offer a range of council services.

First Point at Burngreave

Sorby House, 42 Spital Hill, Sheffield S4 7LG

Tuesday and Friday, 10am to 4pm


Howden House, 1 Union St, Sheffield S1 2SH

Monday to Thursday, 8:45am to 5:15pm

Friday, 8:45am to 4:45pm

First Point at Crystal Peaks

1-3 Peaks Square, Sheffield S20 7PH

Monday, Wednesday, and Friday, 9am to 12:30pm 1pm to 4pm


Station Rd, Darnall, Sheffield S9 4JT

Monday, Tuesday and Friday, 9am to 4pm

Thursday, 1pm to 4pm

Enquiry Point at Firth Park

443 Firth Park Road, Sheffield S5 6QQ

Monday 9.30am to 12.15pm

Tuesday, 9.30am to 5.15pm

Wednesday, 12.30pm to 5.15pm

Thursday: closed

Friday, 9.30am to 5pm

First Point at Chapeltown

Chambers Court, 1b Station Road, Chapeltown, Sheffield S35 2XE

Monday, Wednesday and Friday, 9:30am to 4:30pm

First Point at Hillsborough

Unit 7, Hillsborough Barracks Shopping Mall, Langsett Road, Sheffield S6 2LR

Monday, 9am to 5pm

Wednesday, 9am to 1pm

Thursday, 9am to 5pm

First Point at Manor Library

Ridgeway Road, Sheffield S12 2SS

Monday, 10am to 5pm

Tuesday, 10am to 2pm

Wednesday, 1pm to 5pm

Friday, 12.30pm to 4.30pm  


17 Jordanthorpe Centre, Sheffield S8 8DX

Tuesday and Thursday, 9am to 1pm

Low Edges

88 Gervase Rd, Sheffield S8 7PS

Monday, Tuesday, Thursday and Friday, 9am to 4pm

Newfield Green

607 Gleadless Rd, Sheffield S2 2BT

Monday, Tuesday, Thursday and Friday, 9am to 4pm 


Town Hall, The Arc, Manchester Road, Stocksbridge, Sheffield S36 2DT

Monday and Tuesday, 9am to 12.30pm and 1.30pm to 4pm

Wednesday and Thursday, 9am to 12.30pm

Friday, 9am to 12.30pm and 1.30pm to 4pm

Wordsworth Avenue

320 Wordsworth Avenue, Sheffield S5 8NH

Monday, Wednesday and Friday 9am to 4pm

The Sheffield Property Shop

Howden House, 1 Union St, Sheffield S1 2SH. 

Monday, Tuesday, Thursday and Friday, 9am to 5pm and Wednesday, 1pm to 5pm.

Property shop website

Contact Council Housing Service

Ask us a question

0114 293 0000 Monday to Friday 8am to 5:30pm

Housing and Neighbourhood Service PO Box 5967 Sheffield S2 9GH