Reminders and final notices

If you are unable to complete your payment online, you can pay by our automated payment line (0114 273 5249). Alternatively, you can call the telephone number on your bill/invoice and a member of staff can take payments over the phone.

You must pay your Council Tax on or before the due date shown on your bill. If we do not receive your Council Tax payment by the due date we will take recovery action. 

If you fall behind with your Council Tax payments, we will send you up to 2 reminder notices by post. 

We may contact you by text, email or voicemail, to remind you that your payment is overdue before sending you a reminder through the post, if we have your details.

A third missed Council Tax payment triggers a final notice, which could mean you lose the right to pay by monthly instalments and a demand to pay all the year’s Council Tax immediately. Non-payment then can lead to court action.

Protect your information

We will never ask you for any bank details.

Contact Council Tax

PO Box 1310
Howden House
1 Union Street
S1 2SH
0114 273 6633
Monday to Friday
8:30am to 5:30pm

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