You must pay your Council Tax on or before the due date shown on your bill. If we do not receive your Council Tax payment by the due date we will take recovery action. 

If you're having difficulty paying your bill we may be able to help you.

For example we can:

  • recommend a more suitable payment method
  • change the date of your payment
  • give you advice on claiming benefits or allowances that you may be entitled to 
  • make a payment arrangement with you

The easiest way to request a payment arrangement is by signing in or registering for our online account.

If you don't want to register for our online account but would like to make a payment arrangement, please contact us at the earliest opportunity.

Contact Council Tax

Ask us a question

0114 273 6633 Monday to Friday, 8:30am to 5:30pm

PO Box 1310
Howden House
1 Union Street
Sheffield

S1 2SH