Universal Credit (UC) is a benefit that is being introduced to Sheffield from November 2018. 

If you need to make a new claim or if you have a change in circumstances with one of the following benefits you may be directed to claim universal credit.

  • Housing Benefit
  • Income-related Employment and Support Allowance (ESA)
  • Income-based Jobseeker's Allowance (JSA)
  • Child Tax Credit
  • Working Tax Credit
  • Income Support

At some point in the future, many people currently on the benefits above will be moved across to Universal Credit. The Government haven’t yet given us a date for this, but the Department for Work and Pensions will get in touch with anyone affected before there are any changes to their benefits or tax credits.

Further support

If you require support when applying for or managing Universal Credit in Sheffield, you can contact the following organisations.

Universal Credit helpline

Call 0800 328 5644 for support if you are unable to claim UC online, or you need help during the process.

Job Centre Plus

Support is available to apply online, understand how UC works and how to manage your budget to pay your rent and other bills.

Find you local JobCentre Plus centre or call 0800 169 0190

Citizens Advice Sheffield

Advice is available about your entitlement to UC.

Find a local Citizens Advice drop in session or call 03444 113 111

Entitled to

Use the free benefits calculator to see what you can claim and make sure you're not missing out on help.

Start a calculation to check your entitlement to benefits