Freedom of information and environmental information requests

Under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004 you have the right to request information that we hold.

If you want to request information about yourself you need to make a subject access request.

Check our already published information

We routinely publish our freedom of information and environmental information requests, along with our data sets. You can search our published requests for information in our disclosure log. You can search our website or check our published data sets and Guide to Information to see what information we routinely publish and where you can find it.

How to make a request

When you make a request you should describe clearly what information you want. If your request is not clear we will contact you to clarify what information you want.

Once we know what information you want we have 20 working days to respond to you. We will always reply to your valid requests with an acknowledgement and due date for our response. Our response will confirm if we have the information you want and provide a copy of that information or an explanation of why we can’t give it to you.

Cost

Requests are free of charge. In exceptional circumstances there may be a cost, for example copying and postage, but these are rare and you will be told in advance if there could be a fee.

Make a request

When you make a request, you need to provide your name and a contact address (postal or email), so that we can comply with our legal obligations to respond to your request. Your details, the request and response, will be held for three years after the request has closed.

You can make a request online.

Or you can email foi@sheffield.gov.uk or write to:

Resources – Business Support
Sheffield City Council
PO Box 1283 
Sheffield S1 1UJ

Read our privacy notice for general details about what we do with your personal information.

What to do if you are dissatisfied with our response

If you are dissatisfied with our response you can ask for an internal review. The review will take into account how your request was managed by us and what decisions we have made. This will determine if we have complied with the law and if we want or need to change our response.

We aim to complete internal reviews within 40 working days.

Taking your case to the Information Commissioner’s Office

If you are still dissatisfied after our internal review, you can make a complaint to the Information Commissioner’s Office who will consider if your case needs further investigation.

Contact Freedom of Information

Resources - Business Support
Sheffield City Council
PO Box 1283
Sheffield
S1 1UJ
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