If you've changed your address or school

This could affect the distance your child travels to school so please check your eligibility before you apply for a new Children's Travel Pass.

All children between 5 and 16 qualify for free school transport if they go to their nearest available publicly funded school in Sheffield and live at least:

  • 2 miles or more, if they're 5 to 8 years old
  • 3 miles or more if they're 8 to 16 years old

If you get the maximum Working Tax Credit or your children are entitled to Free School Meals, they'll get free school transport if they're:

  • aged 8 to 11 and travel 2 miles or more to their nearest available school
  • aged 11 to 16 and travel between 2 and 6 miles to their school, (as long as there are not 3 or more nearer available schools)
  • aged 11 to 16 and travel betwen 2 and 15 miles to their nearest available school if the parent chose the school on the grounds of religion, belief


  • the child has Special Education Needs (SEN)
  • the child has an Education, Healthcare and Care plan (EHC)
  • the child is in foster care

Apply for or renew a Children's Travel Pass

You can apply for a new pass or renew an existing one here. It may take up to 28 days to process your application.

Please do not send in photographs using filters, such as Snapchat and Instagram images.

Application deadline

If the application is for the next school year, it needs to be completed by 30 June 2021. If you miss this deadline it may result in the pass not being ready for the start of the September term.

If you choose to take a school place that wasn't the nearest available, you will not be eligible to apply unless you meet the low income and distance criteria.

Lost or stolen pass

Appeal a Children’s Travel Pass decision

  • If you don't meet the criteria and are refused a Children’s Travel Pass, you have the right to appeal the decision. The appeals process has 2 stages.

    Stage 1

    Request a Stage 1 review within 20 working days of our decision to refuse a Children’s Travel Pass. We'll send you a detailed written outcome, we aim to do this within 20 working days of receiving your written request.

    If we agree with the original decision to refuse a pass, you have 20 working days from receiving the Stage 1 decision to challenge it in writing. This begins a Stage 2 Appeal.

  • Stage 2

    An independent appeal panel (the Admissions Committee) will consider any case that does not fall within our Home to School Transport Policy.

  • To begin either a Stage 1 or Stage 2 appeal please contact customerservices@sheffield.gov.uk .

Contact Customer Services

Ask us a question

0114 273 4567 Monday to Friday 8:45 to 4:45pm

1 Union Street Howden House Sheffield S1 2SH