I want to help someone

If you’re worried someone is homeless or at risk, there are different ways to help.

Duty to refer

Some public services have a legal duty to refer people who are homeless or at risk of homelessness to the council. If you work in one of these services, find out how to make a referral. 

Duty to refer

Refer without duty

Even if your organisation doesn’t have a legal duty, you can still help.

Professionals and voluntary organisations can refer someone with their consent. Your referral could help prevent a crisis.

Refer without duty

I want to help someone at risk

If you’re worried about someone sleeping rough or someone you know is at risk of losing their home, you can take action.

Find out who to contact and how outreach teams can help.

I want to help someone at risk