To decide what kind of support you might be able to get, we’ll offer you a Care Act assessment.
A Care Act assessment is a conversation to understand your care needs and whether you're eligible for support from Adult Social Care. It’s based on national rules set by the Care Act 2014.
You can ask for an assessment at any time for yourself or for someone else by contacting customer services:
- email: asc.howdenhouse@sheffield.gov.uk
- telephone: 0114 273 4908
What we’ll talk about
A Care Act assessment is a conversation about what’s working well, what’s difficult and what kind of help might make things easier.
A social care worker will meet with you either at home or somewhere else that suits you. You can have a family member, friend or carer with you. If you don’t have someone to support you, we can arrange an independent advocate.
We’ll talk about what matters to you and what support you need to:
- eat and drink properly
- stay clean and dress yourself
- use the toilet safely
- move around at home and outdoors
- keep your home safe and clean
- stay in touch with others
- take part in activities or hobbies
- use public transport or local services
- manage any caring responsibilities you have
We’ll also ask about any support you get from family or friends, and whether they’d like a carer’s assessment too.
Following the assessment, we will decide whether you are able to receive support from us. This is known as ‘eligibility’.
Find out more about eligibility.
What happens after the assessment
After we’ve spoken to you, your social care worker will:
- let you know if you're eligible for funded support
- give you advice and information about other support available locally
- write up your assessment and give you a copy
If you are eligible for support, we will:
- carry out a financial assessment to see how much you may need to pay
- agree a personal budget to pay for your support
- work with you to create a care and support plan
- help you arrange the right care and support
More about care and support plans
If you are not eligible for support, you won’t be left without help. We’ll still offer advice, signpost you to other services, and help you find support in your community.
While you wait
We'll let you know about waiting times and give you advice on how to wait well and stay safe. You may find it helpful to explore other support available in your local area. The Sheffield Directory includes information about:
- local voluntary and community groups
- support services across the city
- equipment you can buy yourself