Parking restrictions and road closures will often be in place whilst we carry out Streets Ahead upgrades.
All households in the affected areas will receive a letter in advance of the work and there will be signs on the streets telling motorists of the parking restrictions.
Before we tow away a car we will try to identify its owner by knocking on doors in the area to request that it is moved.
If the vehicle owner cannot be located we will issue a parking fine and tow away the vehicle to a secure compound.
We know that roadworks and any level of disruption can be frustrating and hope that with your co-operation we will not need to do this.
You have to pay the parking fine and removal charge (and storage fees if applicable) in order to get your vehicle back. You can appeal against the parking fine / removal charge within 28 days after you retrieve your vehicle from the pound. You will be given information about how to appeal when you make payment at the pound.
If we reject your appeal we will send a Notice of Rejection letter. This will explain how you make a final appeal to the Traffic Penalty Tribunal (an independent adjudication service).
If we accept your appeal you will receive a refund.
These fees are payable when you reclaim your vehicle:
When vehicles are removed they will be taken to a secure pound which is located at:
The Mansfield Group
Parkway One Business Centre
Follow the signs for Parkway Business Park from Sheffield Parkway.
You can call The Mansfield Group (the towing company) on 08706003444 24 hours a day.
You can collect your vehicle Monday to Friday between 9am and 5pm.