You must tell us if you move home or if your circumstances change, it's quickest and easiest online.
We will tell you if you need to send us any supporting evidence.
Here are some examples of changes you need to tell us about:
These are only examples, so if you have any other changes to your circumstances that you think will affect your Housing Benefit and Council Tax Support - tell us anyway and we can check it for you.
A list of the documentary proof you must provide us with
In certain circumstances we can process some changes over the telephone. This includes:
If you wish to report one of these changes, please contact the Housing Benefit and Council Tax Support Helpline on 0114 273 6777.
If you tell us before the date you move in, you must contact us immediately once you actually start living at the property. This is because we need to confirm the date you moved in.
Please contact the Housing Benefit and Council Tax Support helpline on 0114 273 6777
You must also provide your tenancy agreement, unless you are living in a council house or are claiming only Council Tax Support.
If you have had a recent bereavement please see our 'Bereavement factsheet' (below) for more information.
Help and advice for dealing with a bereavement.
You must tell us about a change of circumstances within one calendar month of the change taking place. If we don't know about the change then you could be losing out as it may change the amount of Housing Benefit and Council Tax Support you receive.
A change in circumstance may result in you receiving less Housing Benefit or Council Tax Support. So if you don't tell us about a change in circumstances you may have to pay back the amount of Housing Benefit and Council Tax Support which you were no longer entitled to receive.
For reporting a temporary absence.