COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called Coronavirus.

We urge you to stay at home if you have symptoms of Coronavirus:

  • a high temperature – you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours. If you usually have a cough, it may be worse than usual

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the NHS 111 online Coronavirus service to find out what to do.


Social distancing and self-isolation

  • remember to practice social distancing when engaging with people
  • encourage people on the streets to self-isolate if they are showing any symptoms of Coronavirus
  • for anyone on the streets without a tenancy, they can freephone Sheffield’s Street Outreach Team on 0800 066 5358 or TEXT “SOTS” to 80800 following by your message


Get advice from trusted sources

Please take advice only from trusted sources. These are:


Looking after your physical and mental wellbeing while staying at home

If you have to stay at home because of Coronavirus it's important to take care of your mind as well as your body.
This applies if you are:

  • self-isolating
  • working from home

Things you can do to support yourself:

  • get the facts - get information from reputable sources
  • keep in touch with friends and family remotely by phone, skype or social media
  • involve children and family and help others understand the facts
  • avoid continual media updates as exposure to repeated information can be stressful
  • try not to dwell 
  • get active and keep busy with things you enjoy doing, eg watching films, baking, light exercise in your home or garden


Physical activity

Staying active will benefit both your physical and mental health - whatever your age or ability. Try to build physical activity into your daily routine


Become a volunteer

If you are fit and healthy and interested in helping people who are vulnerable you can volunteer in your local community.


Get help to stop smoking from Sheffield Stop Smoking Service

Smokers are at increased risk from COVID-19 because it affects the respiratory system.


Updates from the Director of Public Health

You can view updates from Greg Fell, Director of Public Health in Sheffield.


Sexual health and COVID-19

The Sexual Health Department in Sheffield is following public health guidance to protect the health and wellbeing of all patients. 

They are offering a reduced service to minimise patient attendances at the hospital. For STI screening and routine testing, please use our online service which can be accessed via our website, otherwise please contact the department on 0114 226 8888 to discuss available appointment options.


Drugs, alcohol and domestic abuse

Sheffield DACT can offer support if you are struggling with drug and alcohol problems or if you are experiencing domestic abuse:

A number of Recovery Support Groups are now available online. See the Sheffield Recovery Community Facebook page for any new updates.

Narcotics Anonymous are offering online groups at:

  • Alcoholics Anonymous helpline:         0114 2701984
  • Narcotics Anonymous helpline:          0300 9991212
  • Smart Recovery @ SASS:                 0114 2587553

Contact Customer Services