If you are worried that a child or young person is at risk of, or is being hurt, abused or neglected please contact the Sheffield Safeguarding Hub. Where a family needs support but it is not a child protection risk then please do not contact the Safeguarding Hub but contact Early Help (MAST) services.
If the child is in immediate danger please contact the Police by calling 999.
The Sheffield Safeguarding Hub
The Sheffield Safeguarding Hub is the first point of contact for all new child protection concerns. They will make sure that your concern is dealt with quickly and appropriately.
You will speak to a trained social worker in confidence. You do not have to give your name if you do not want to. The social worker will:
- take information from you
- make a decisions on how the concern will be dealt with and which professionals will be involved
- tell you what will happen next and update you of the outcome
Our teams are made up of social workers, domestic abuse workers, Police and health professionals who are located together in the same building. This means we can share relevant information and work together to make sure concerns are dealt with quickly and by the right person.
What we will do with your information
Your privacy is important to us. Sharing information is key to a quality assessment and to the delivery of coordinated and effective services. It promotes early intervention, prevention and it safeguards children’s welfare and the wider public.
Where the law permits and where appropriate any personal information you disclose to us may be shared with other organisations (such as the Health Service), in order to work together to ensure the safety of a child or vulnerable young person.
All parties comply with the Data Protection Act 1998. More information about this can be found from the Information Commissioner’s Office.
If requested we may submit your information or any information you give to us to law enforcement or government authorities where this complies with Data Protection law.
If you would like to know more about who can hold this information or how it can be used, or to request access to your child’s data, please see our Privacy Notice.
Professionals reporting concerns
You will be asked to follow up your contact by completing a Multi-Agency Confirmation Form, which can be found on the Safeguarding website. If you have identified a family as needing some support but you do not consider it to be a child protection risk then please contact Early Help (MAST) services.