If you are worried that a child or young person is at risk of, or is being hurt, abuse or neglected please contact the Sheffield Safeguarding Hub. Call us on 0114 273 4855 (24 hours)
If the child is in immediate danger please contact the police by calling 999.
What is the Sheffield Safeguarding Hub?
Sheffield Safeguarding Hub is a service that provides advice, information and support when children are suffering, or at risk of suffering abuse. They will make sure that your concern is dealt with quickly and appropriately.
What happens when I call the service?
You will speak to a trained social worker in confidence. You do not have to give your name if you do not want to.
The Social Worker will:
- take information from you
- make a decision on how the concern will be dealt with and which professionals will be involved
- tell you what will happen next and update you of the outcome
Who are we?
We are a multi-agency team made up of Social Workers, Domestic Abuse workers, Police and Health professionals who are located together in the same building. This means we can share relevant information and work together to make sure concerns are dealt with quickly and by the right person.
Don’t worry that your concern may be wrong or that it’s not serious enough to report. In most cases the family only needs some extra support. We aim to offer families the right level of help as soon as possible. All agencies involved are specially trained and experienced officers who are skilled at working with children and families. A trained social worker will decide who is needed and when.
What we will do with your information
Your privacy is important to us.
Sharing information is key to a quality assessment and to the delivery of coordinated and effective services. It both promotes early intervention and prevention and safeguards and protects children's welfare and the wider public.
Where the law permits and where appropriate any personal information you disclosed to us may be shared with other organisations (such as the Health Service), in order to service to work together to ensure the safety of a child or vulnerable young person.
All parties comply with the Data Protection Act 1998. More information about this can be obtained from the Information Commissioner's Office.
If requested we may submit your information or any information you give us to law enforcement or government authorities where this complies with Data Protection law.
If you would like to know more about who can hold this information or how it can be used, or to request access to your child's data, please see our Privacy Notice.
Professionals reporting concerns
You will be asked to follow up your contact by completing a Multi Agency Confirmation Form which can be found on the Safeguarding Board website.