All households in the affected areas will receive a letter in advance of the work and there will be signs on the streets telling motorists of the parking restrictions.

Towing away cars

Before we tow away a car we will try to identify its owner by knocking on doors in the area to request that it is moved. If the vehicle owner cannot be located we will issue a parking fine and tow away the vehicle to a secure compound.

We know that roadworks and any level of disruption can be frustrating and hope that with your co-operation we will not need to do this.

The process

You have to pay the parking fine and removal charge (and storage fees if applicable) in order to get your vehicle back. You can appeal against the parking fine or removal charge within 28 days after you retrieve your vehicle from the pound. You will be given information about how to appeal when you make payment at the pound.

If we reject your appeal we will send a Notice of Rejection letter. This will explain how you make a final appeal to the Traffic Penalty Tribunal (an independent adjudication service).

If we accept your appeal you will receive a refund.


These fees are payable when you reclaim your vehicle:

  • a parking fine of £70 (or £35 if paid within 14 days)
  • a removal fee of £105
  • storage fees of £12 per day (after the first 48 hours)

Contact The Mansfield Group

Unit 5
Parkway One Business Centre
Parkway Drive

S9 4WU

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