We can help you if you are struggling to cope with a health problem in your home and:

  • you have a mobility, long-term health need or learning disability and a specific type of housing is required
  • you are due to leave hospital but your accommodation isn’t suitable for your needs anymore
  • your housing is causing or making your significant mental health problem worse
  • you need to move nearer your carer for essential support for daily living

We can also provide information, advice and support to people with learning disabilities who wish to live independently, or to families wanting to support their children to live more independently in the community.

Referral for assessment

We need to ask you some questions to get an idea of the difficulties you're having and how you are coping. We'll use the information you give us to work out whether we can help you and, if so, how quickly we can come and visit you to assess your needs.

Once you're on our waiting list we'll aim to visit you within 3 months to do an assessment. This will be wherever is more appropriate eg at home, over the phone, in hospital, at Howden House or at another agreed address. Sometimes it will be essential to see your home so that we can make a full assessment to see if it is suitable for your needs or not. 

If it is not possible to alter your existing home then we may award a priority for rehousing to social housing that is suitable for your needs.

How we might be able to help:

Getting in and out of your home

We can help with minor and major amendments to help you get in and out of your home with ease. These include:

  • external handrails or alterations to steps
  • a ramp or step lift
  • a door entry system

We are normally unable to help:

  • if you’re unable to go out at least once a week
  • with providing a paved or concrete area for off-street parking, or a dropped kerb, unless it’s as part of a bigger piece of work
  • with anything outside the boundary of your home and garden
  • with adaptations to your back door if you’re able to use the front door, or to the front door if you're able to use the back door
  • with providing storage for an electric wheelchair or scooter
  • if you need a door entry system for security reasons only
  • with providing adaptations on communal entrances and staircases (eg if you live in a block of flats)

Sheffield’s hills often make creating suitable wheelchair access very difficult, so we may have to talk to you about moving house as the best option to meet your needs.

Moving around your home

We can help with minor and major adaptations for moving around your house, including:

  • handrails, grab rails, safety gates or adaptations to widen doors if they are essential to make you safe or avoid risk to someone who supports you
  • a stair lift, if you can’t live sufficiently downstairs
  • a through-floor lift, if you can’t live sufficiently downstairs and you aren’t able to sit safely on the seat of a stair lift
  • an additional toilet, if you aren’t able to use a commode or urinal (eg there is no one to empty it) and we’re unable to give you safe access to your present toilet
  • an extension, if that’s the only way of making room for the adaptation you need and you can’t move to a more suitable home

We are normally unable to help:

  • with access to rooms other than the bedroom, toilet, bathroom, living room or kitchen
  • with a stair lift if you’d be at risk using it
  • when the staircase is steep, curved and narrow or has limited space to get on or off a stair lift


We will look at access to a garden but will only provide adaptations if there is an essential need to access the area. We can supply:

  • external rails or alterations to steps can help you access your garden more safely
  • a ramp can help if you’re a permanent wheelchair user

We are normally unable to:

  • provide safe access to more than one garden area. We can give advice on what you can do if you have more than one garden area
  • make the garden area safe, for example levelling a bumpy garden or repairing paths and steps


Minor adapations can be made to your kitchen to help with moving cupboards, altering switches, controls and taps, and changing the height of work surfaces or appliances if you are the person with the main responsibility for preparing meals or laundry.

We are normally unable to help you:

  • by providing new domestic appliances
  • by upgrading kitchen cupboards and equipment

Living room

We can advise and make adaptations to your living room to improve accessibility by:

  • chair raisers or settee raisers to make it easier for you to sit down and stand up, or adaptations to heating controls
  • advising you about changes to your heating if you can’t use the existing controls, your heating isn’t good enough, you’re alone for long periods of time and the heat is important to your health


We can supply a range of equipment and adaptions including:

  • bath boards, bath seats or a bath lifter to help you get in and out of the bath safely, or to sit in the bath safely
  • a shower chair if you’re unable to stand for long enough to have a shower
  • a raised toilet seat or toilet frame to help you use the toilet safely
  • grab handles by the toilet and in the bath to help you use them more safely
  • a level access shower if you wouldn’t be able to get in the bath safely even with equipment or assistance
  • a hoist that hangs from the ceiling to help you get in and out of the bath or shower

We are normally unable to help:

  • by providing a bath to replace a shower unless there are exceptional circumstances
  • if you go to a day centre and get washed there
  • if you have a carer who helps you to wash yourself
  • by providing a new or extra toilet if you could use a commode or urinal
  • by repairing a bath or shower
  • by providing a jacuzzi bath or a body dryer

If your bathroom is small or designed in a way that makes it difficult to provide a shower without major building work we will talk to you about the alternative options.


We can provide equipment and minor adaptations to your bedroom including:

  • bed raisers to raise your bed higher from the ground
  • equipment to help you get in and out of bed
  • a guard to make sure you don’t fall out of bed
  • grab rails, handrails or poles to help you get in and out of bed safely
  • moving light switches to help you reach them safely

We are normally unable to help:

  • if there’s someone who can safely give you the help you need getting ready for bed or getting in and out of bed
  • when a bed needs replacing through normal wear and tear

Contact the Health and Housing Team