Check your balance online

To check your balance online your will need:

  • Your 14 digit rent reference
  • The surname registered on your rent account

You do not need to register for this service.

Text Balance Alerts

Once you have registered for the service you can have your balance sent to you via text every week or when you are in arrears.

You can also check your balance any time by Texting RENT to 07908661601 at any time.

Get a rent statement

If you are a council housing tenant you can get a full statement online - you need to have registered for this service before you can use it. 

To use our online statement service you will need your username and password.

We have changed the way your rent statement will look, for an explanation of what's changed and what each part of the statement means, read the Rent Statement Changes document.

  • Rent Statement Changes

Contact Council Housing Service

Ask us a question

0114 293 0000 Monday to Friday 8am to 5:30pm