If you lease or rent a property from us, the full details of your repair responsibilities are set out in your agreement. We usually let our properties on a full repairing basis. This means that, unless your agreement states otherwise, you will be responsible for:

  • the repair and maintenance of the property
  • insurance
  • statutory compliance (including fire safety)

It is your responsibility that the building is maintained and remains safe for its users and visitors during your period of occupancy. You must comply with legislation regarding health and safety and statutory compliance.

Entering into an agreement

Before you enter into the lease or tenancy agreement, you need to understand what your repairing liability and responsibilities are. Either our surveyor or your own surveyor or legal advisor will be able to clarify this for you.

If you need information on your statutory compliance responsibilities you should refer to pages 8 to 10 in the Tenants’ Handbook.

Common areas shared with other tenants

If you occupy a property within a parade or estate there may be common areas shared with other tenants. Depending on the wording of your lease, you may need to make a contribution towards maintaining these areas. This may be covered by a service charge.

Contact us if you have any queries regarding your repairs and maintenance responsibilities.

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