The Licensing Service will be closed for a period of eight days between 25 December to 1 January. We will resume normal service on Thursday 2 January 2020.
We licence and regulate Hackney Carriage and Private Hire Drivers, Hackney Carriage Vehicles, Private Hire Vehicles (up to eight passenger seats) and Private Hire Operators. Here you can find information on how to apply for your taxi licence and other things you will need to do.
Apply for a Hackney Carriage Licence
To apply for a Hackney Carriage Licence you must do so by post or by bringing the form to our offices. Once you have applied for your licence you will need to undertake a driving skills test.
Before making your application you should read our guidance document, this will ensure that your application is as quick and efficient as possible. This guidance includes important information about which vehicles can be used as a hackney carriage.
Apply for a Private Hire Vehicle Licence
To apply for a Private Hire Vehicle Licence you must do so by post or by bringing the form to our offices. Once you have applied for your licence you will need to undertake a driving skills test.
The driving skills test
The Driving Skills Test will be carried out from the Staniforth Road Licensing Office. For information about the test please call us.
Booking your test
Tests can only be booked in person at the office on Staniforth Road. The fee must be paid at the time of booking and the Theory/Knowledge Test receipt or results letter must be shown.
Candidates wishing to postpone or cancel a test must give at least 3 full working days' notice, this excludes weekends and bank holidays (cash refunds are not available). The fee will be forfeited if insufficient notice is given. Only one test may be booked at any one time. A subsequent test may only be booked when the result of the previous test in known. If there is fog, ice, snow or high winds on the day of the test, please telephone us to ensure that your test will still be conducted.
The test will last for about one hour and the candidate will be expected to be capable of reading a number plate at the prescribed distance (Class 2 requirements, ie bus or lorry) prior to taking the test.
Vehicle for the test
Candidates must provide their own vehicle for the test. This must be an ordinary, roadworthy vehicle with a manual transmission, unless they hold an automatic driving licence only or have a disability that prevents them driving manual vehicles.
Please note that in this case you will be issued a certificate for automatics only and you won't be covered for driving manual transmission taxis (the car must be up to MOT standard ). Please note – no repairs to the car will be allowed if the car is not up to standard at the time of the test. A car covered by a hire agreement from a commercial company is not a suitable vehicle for use in the Taxi Driving Skills Test.
The car presented at the time of the test must be used on the test.
Candidates must not take their test in a car that is plated (ie Private Hire) unless they hold and can produce a valid Private Hire/Hackney Licence from the same authority which issued the plate.
When you take your test
Candidates must produce their photo-card driving licence at the time of the test. This must show the correct postal address.
At the time of the test candidates must also produce 3 recent identical passport sized photographs.
If head restraints are standard on the vehicle that the candidate is going to use, they must not have been removed.
Failure to comply with any of the above will result in the test not being conducted and your fee will be forfeited.
It is in the interest of the candidate to ascertain that the car they intend to use is insured for the purpose of taking the Taxi/Private Hire test as they will be required to sign a document to that effect. The candidate must be able to demonstrate to the satisfaction of the examiner a safe, yet progressive style of driving within the law and prevailing conditions having regard for the safety, welfare, convenience and comfort of other road users and passengers carried.
All assessments will include any 3 of the following manoeuvres: Emergency Stop, Left Hand Reverse, Right Hand Reverse, Turn in The Road, Reverse Park. He/she must show an above average knowledge of the principles of good driving, road safety and prove that this knowledge can be applied in practice. Candidates are strongly recommended to obtain and study both the ‘Highway Code’ and the Driving Standards Agency book the ‘Driving – The Essential Skills’, available from all good bookshops. Candidates will receive the result of their test through the post.
All other parts of the procedure are conducted by the Licensing Section of the City Council, based at Staniforth Road, where further information can be obtained.
Customer Charter for Taxi Vehicle Testing
Our commitment to you
- we will ensure that each and every vehicle examination will be thorough, to a high standard and completely independent
- all users of our services will be treated courteously and promptly by all members of staff
- we will carry out any requested re-test within 2 working days
We will always be responsive
- we will display clearly and explain, if requested, the procedure to follow in the event of a complaint
- we welcome and value your comments, complaints and suggestions about how we run our services and all feedback will be acknowledged within 7 days of receipt (or within 3 days for email contacts)
- when you contact us with a question or complaint we will aim to respond in full within 28 days of receipt. If this is not possible within that time, we will let you know what we have done with your complaint, and when you can expect a full reply
- if you contact us and you don’t have an appointment, we will try to see you promptly. We will apologise if we have to keep you waiting
Your commitment to us
- keep us informed of any changes in your personal circumstances that may affect any services that we provide to you
- attend any appointment time, or let us know if you cannot do so
- behave in a considerate and polite way so we can give you and other customers the standard of service you would expect
We are a part of the European network for delivering information relating to doing business in the European Economic Area. For full information on the EU Services Directive and Points of Single Contact for other member states visit the European Commission website.