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14 to 19 Team: Listening to our stakeholders

We welcome and encourage both positive and negative feedback as it tells us how we are doing. We consult with our stakeholders in many different ways:

  • We consult with customer schools, contracted training providers and young people by means of an annual survey conducted at the end of each school year.

  • We listen to school representatives at two series of meetings - Vocational Skills Programme (VSP) schools liaison and curriculum managers

  • We listen to training provider representatives at a series of VSP Supplier Support meetings and by contract compliance and quality monitoring visits.

  • We talk informally to students on placement.

 

Feedback received this year

  • We received 16 comments relating to 3 systems. As a result we are:

    • revising the pupil referral process to streamline this in readiness for block referrals for the next academic year

    • revising the systems and timescales relating to the tender and contracting process

    • continuing to meet regularly with schools to improve the quality of education provided

  • We received feedback from 23 contracted training providers complimenting the relationship with both the 14-19 Team and Extended Curriculum Team and the levels of communication and support received.

 

Contact us

If you have any enquiries about our work please contact us as follows:

Email lifelonglearningandskills@sheffield.gov.uk

Telephone 0114 2667503

Fax 0114 2667092

By post or in person:

14 to 19 team,
145 Crookesmoor Road,
Sheffield,
S6 3FP

  • Modified: Aug 22, 2014 8:48:58 AM