We welcome and encourage both positive and negative feedback as it tells us how we are doing. We consult with our stakeholders in many different ways:
We consult with customer schools, contracted training providers and young people by means of an annual survey conducted at the end of each school year.
We listen to school representatives at two series of meetings - Vocational Skills Programme (VSP) schools liaison and curriculum managers
We listen to training provider representatives at a series of VSP Supplier Support meetings and by contract compliance and quality monitoring visits.
We talk informally to students on placement.
We received 16 comments relating to 3 systems. As a result we are:
revising the pupil referral process to streamline this in readiness for block referrals for the next academic year
revising the systems and timescales relating to the tender and contracting process
continuing to meet regularly with schools to improve the quality of education provided
We received feedback from 23 contracted training providers complimenting the relationship with both the 14-19 Team and Extended Curriculum Team and the levels of communication and support received.
If you have any enquiries about our work please contact us as follows:
Telephone 0114 2667503
Fax 0114 2667092
By post or in person:
14 to 19 team,
145 Crookesmoor Road,