Our offices are closed to the public and death registrations are only taking place over the phone. As our phone lines are very busy, we ask that you book an appointment online if possible.


In response to the Covid19 situation, the Government have legislated to make the following changes to the way the Council will register deaths:

  • Registering a death will now be done over the phone rather than in person, the Hospital/GP or Coroner will send the paperwork directly to the Register Office.
  • Please book your appointment online wherever possible, as the phone lines are very busy.
  • Please be patient, we will contact you as closely as possible to the time that you have booked.

Bereavement support

If you have lost a loved one, talking to someone can help you manage grief, especially with current restrictions on funerals. We have a dedicated helpline for the friends and relatives of the deceased. The service provides:

  • one to one telephone support by a qualified worker
  • emotional and practical information, guidance and support
  • practical help in dealing with healthcare agencies
  • local information with regards to current funeral processes

You can call the helpline on 0800 048 5224 or visit listening ear for more support.

You can also find more support from the National Bereavment Partnership

Emergency burial service

Saturdays, Sundays and Bank Holidays 9am to 5pm call 07802864178, or 07764661143.

Tell Us Once service

When you register a death we will notify our other services and certain Government agencies of the person’s death. This is a free voluntary service and means fewer phone calls, letters or emails for you.

You will be told about Tell Us Once when you meet the registrar. A short Government video explaining the Tell Us Once service can be viewed via YouTube.

Further information about Tell Us Once is available on the GOV.UK website. 


Certified copies are £11 each at the time of registration.

Copy certificates may be obtained at a later date for the standard fee of £12 each.

Contact Register Office

Town Hall Pinstone Street Sheffield S1 2HH

Supporting information