Before you try to contact us, please check to see if your query can be answered online:
Use our online service facility to:
Telephone us any time between 8.30am to 5.30pm Monday to Friday on (0114) 2736633.
If you have received a text message from us about your Council Tax, please call us on the above number.
Telephone the Benefits helpline 8.30am to 5.30pm, Monday to Friday on on (0114) 2736777.
Please be aware that the telephone lines are extremely busy during peak times. If you are unable to get through to the council tax office or benefits helpline, you may wish to try again after 4pm when the lines are quieter.
Tell us online. We will deal with this as quickly as we can. To help us do this please do not send anymore e-mails to us to find out what has happened to your query.
Make a general complaint or comment.
The Council Tax Office
Sheffield City Council
PO Box 1310
We offer an appointment only service at:
Howden House (View location map)
Please call 0114 2736777 to book an appointment. We are open 8.30am to 5.30pm Monday to Friday. If you are arriving by car, find where the car parks are.
Our commitments to you when you contact us about Housing Benefit, Council Tax Benefit, Council Tax and Business Rates Service.