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Bogus Council Tax callers

There have been an increasing number of taxpayers reporting occasions where they have been contacted by organisations or individuals offering reductions or refunds of Council Tax in specific circumstances.


Asking for your bank details

Please be extremely careful when you are contact about the information they provide. 

If you are asked to provide bank details or other financial information this should be refused as the likelihood is that if the callers ask for this information, they are from bogus companies.


Questioning the Council Tax band of your property

There are other reputable companies who may contact you to try and secure banding reductions, but do not ask for you for your financial information.

Query the band on your property through the Valuation Office Agency (there will not be a charge for checking if you are in the correct band)

More information about Appeals.


Offers of refunds and reductions

If you receive telephone calls or a door step caller offering refunds or reductions in Council Tax and request bank or building society account details, credit card details, or request an administration fee or 'up front payment' to secure a refund these will not be from us.


Visits from the Valuation Office Agency or ourselves

If you receive a visit to your property from someone saying they are from the Valuation Office Agency or ourselves:

  1. They must carry an identity card
  2. Always ask to see this card
  3. If this cannot be provided this will be a bogus call and under no circumstances should any information be provided

Contact us if you're targeted.

You should give us as much information as you can – for example the name of the company or individual who contacted you, and any address or contact numbers you are given.


Call the Police

We would also like to ask anyone who receives a call or visit similar to these to contact South Yorkshire Police on 101.

  • Modified: Jul 29, 2016 2:30:54 PM