Emergency services

  • in emergencies ring 999
  • non-emergencies call 101

Our services

Services you can call 24 hours, 7 days a week:

  • Adult Social Care: 0114 273 4908
  • Care Alarms: 0800 013 0980
  • children and young people: 0114 273 4855
  • homeless: 0800 731 1689
  • road related problems: 0114 273 4567 (select option 1)

Council housing emergencies

  • blocked drains, burst internal pipes, district heating, gas heating and electrical emergencies and boarding broken doors and windows: 0114 273 5555
  • gas leaks: 0114 273 5555 or 0800 111999
  • powercuts: 105
  • lift breakdowns: 0114 273 7693
  • communal aerial breakdown: 0114 273 5555

If there is a technical problem with this number please complete the below form and we will call you back as soon as possible.

Hospitals

  • Children's Hospital: 0114 271 7000
  • Northern General: 0114 243 4343
  • Royal Hallamshire: 0114 271 1900
  • School Nursing: 0114 305 3224 Option 4
  • Health Visiting: 0114 305 3224
  • Immunisation Team (Schools): 0114 305 3230

Abuse

  • domestic abuse and violence: 0808 200 0247
  • report adult abuse: 0114 273 4908
  • report child abuse: 0114 273 4855
  • ChildLine: 0800 1111

Unsafe or dangerous:

  • buildings: 0114 273 4170
  • dangerous dogs: 0114 203 7410

Help at home

  • report a powercut: simply call 105
  • report a gas leak: 0800 111 999
  • report water leaks to Severn Trent Water: 0800 783 4444 or Yorkshire Water: 0800 57 35 53
  • request council house repairs: 0114 273 5555

Customer Services

Ask us a question

0114 273 4567 8am - 6pm, Monday to Friday

1 Union Street
Howden House
Sheffield


S1 2SH