If you spot a flooded road, or blocked drains please report it. We will need to know what the problem is, and where the problem is, for example 'outside 15 Blank Street'. It is normal for standing water to be visible in the hole. This does not indicate a blockage.

We are not responsible for public sewers, raw sewers and major river related problems. Public sewers and raw sewers are the responsibility of Yorkshire Water, or Severn Trent Water, and major river related problems are through the Environment Agency. 

Clean & clear drains

We are inspecting and repairing Sheffield’s flood prone road drains. Between 2012 and 2017 we have:

  • carried out over 100 schemes to improve drainage across the city
  • replaced 3,000 sub-standard gullies
  • a further 3,000 sub-standard gullies will be replaced after 2017

Prioritising blocked drains

We prioritise issues based on the following:

  • nature of the blockage
  • frequency of flooding
  • type of road and its traffic

Flooding across a busy road takes priority over a residential street given the potential for disruption and danger to motorists and pedestrians.

Parked cars stop us unblocking drains

Parked cars often prevent us from cleaning drains. So we aim to give you as much advance notice as possible using temporary road signs that will inform you when we need to clean those in your area.