Key services over Christmas 2020
On the 29, 30 and 31 December 2020 we are providing a reduced number of services. This will effect:
- collecting stray dogs
- problems with drains. Please contact Yorkshire Water on 0845 124 2429. They will direct you to us if are assistance is required
- reporting ringing alarms for domestic and commercial premises - the night time noise service is not available over the Christmas period
- urgent pest control services including rats and mice, cockroaches, bed bugs and others detrimental to health
If you need help with any of these issues please call 0114 203 7410 between 8.45am and 4.45pm. We can only help with those things listed above. Services will return to normal (within COVID-19 restrictions) on Monday 4 January 2021.
If a loud noise happens a lot, goes on for a long time or interferes with your normal activities, this is classed as a noise nuisance. There are different options for reporting the issue but, unfortunately, there is no immediate response available for dealing with reports of noise nuisance.
The advice and the support we can offer will depend on whether the noise is coming from a privately owned property, a Council tenancy or a commercial property.
We would always recommend taking an informal approach with your neighbour or local business first.
We can't log anonymous complaints about noise.
In order to investigate noise complaints, we need to know who the complainant is. We rely on the evidence of the complainant, and observations at the complainant's home, to evaluate whether the noise is a statutory nuisance. If we do not know who is complaining, we will not have any evidence and can't make observations.