If a loud noise happens a lot, goes on for a long time or interferes with your normal activities, this is classed as a noise nuisance. There are different options for reporting the issue but, unfortunately, there is no immediate response available for dealing with reports of noise nuisance.
The advice and the support we can offer will depend on whether the noise is coming from a privately owned property, a Council tenancy or a commercial property.
We would always recommend taking an informal approach with your neighbour or local business first.
We can't log anonymous complaints about noise.
In order to investigate noise complaints, we need to know who the complainant is. We rely on the evidence of the complainant, and observations at the complainant's home, to evaluate whether the noise is a statutory nuisance. If we do not know who is complaining, we will not have any evidence and can't make observations.