Please contact our Environmental Protection Service to report dog fouling. If possible please tell us:

  • the day, date, location and time that the incident occurred
  • a description of the person in charge of the dog at the time the incident occurred
  • a description of the dog that they were walking
  • if they arrived in a vehicle, a description of the vehicle
  • how far away you were when the incident occurred
  • what kind of view you had

Response times & next steps

We aim to respond to all complaints as soon as possible. If the report is a new or isolated incident, the information will be used to help build up a picture of where the problem "hotspots" are.

Action can then include patrols and improved publicity in the area. Where offenders are identified, informal letters or formal action can be taken. A statement may be requested to support any evidence.

Offences that are witnessed result in legal action - this may be a fixed penalty notice and/or prosecution.

We have joined forces with the Police who will provide us with intelligence about dog fouling - together we will take action against irresponsible dog owners.

We will also use temporary spray signs on the footpath - we know that they do reduce the amount of fouling in an immediate area, by reminding dog owners of their responsibilities.

Dog owners

Train your dog to do their business at home. The Pet Advisory Committee suggest setting aside a designated area for your garden, using a command word before they go to the toilet and praising them when finished.

Worm your dog at least every 6 months. Tablets are available from your vet, pet shop or larger branches of supermarkets. Puppies and pregnant bitches need to be wormed more regularly - your vet will advise. Your dog should be wormed whether they look healthy or not, as dogs with worm infections may not show any symptoms.

Don't walk your dog in areas where children play or an area that is used for playing sports.

Carry disposable bags. Responsible owners should carry 'suitable bags' to clean up after their dog and not let their dog out alone. The bags should be placed in the nearest red dog waste bin. If none nearby then take the bag home and dispose in your black bin.

Keep your dog on a lead. Unleashed dogs can frighten other people and children. In certain cases such dogs can attack other animals and in rare occasions, other people - something everyone wants to avoid.

The law

It is an offence for a dog owner not to clean up immediately after their dog in public places such as roads, estates, footpaths and parks. Failure to clean up can result in a £50 fixed penalty on-the-spot fine, or prosecution and a fine of up to £1,000.

It is no defence to claim ignorance of your dog's actions. Parents are considered responsible for the actions of the dog even when children are looking after them.

The controls imposed by the Act apply to land beside a highway unless the speed limit is 40 mph or more. Also it does not apply to farmland, woodland, marshland, moor, heath or common land. In these areas it is not an offence to fail to clear up after your dog, but, for the benefit of everyone else who uses the area, it is a good idea to do so, and that is what we would like to see.

Customer Services

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