Anti-social behaviour is behaviour that causes harassment, alarm or distress to one or more people, not of the same household.

This can include (but is not limited to) graffiti, litter, vandalism, abandoned cars, noise nuisance, harassment and intimidation.

Report anti-social behaviour

Urgent incidents call South Yorkshire Police on 999.

Less urgent:

  • Report flytipping, litter and graffiti

Report less urgent crime or disorder by calling 101 – this includes:

  • If your car has been stolen
  • If your property has been damaged
  • When you suspect drug use or drug dealing
  • To report a minor traffic collision
  • To make us aware of policing issues in your area, like illegal off road bikes
  • For any other general police enquiries

Council house tenants

If you are a council tenant/leaseholder or your complaint is about a council tenant/leaseholder, you can make a report in any of the following ways:

  • in person at your local area housing office at First Point
  • in writing to Sheffield City Council Housing Service, PO Box 10589, Nottingham, NG6 6DN
  • if you live in our Sheltered Accommodation, you can report the problem to your scheme warden
  • telephone us on 0114 293 0000 or 0114 205 3333

How we tackle anti-social behaviour

We work with the Police, the Crown Prosecution Service and the Courts to deal with anti-social behaviour and nuisance cases quickly and effectively, to provide a high level of support to victims and witnesses.

Action we take

If we can resolve a situation without legal action, we will (through interventions and diversionary work). However, in some situations, legal enforcement may be necessary and we will not hesitate to take action.

Acceptable Behaviour Contracts (ABCs)

Agreements made between an individual and the police and local authority that the individual’s anti-social behaviour will stop.

Injunctions, Possession Proceedings and Notices Seeking Possession (NSP)

Are examples of legal options we can take to put a stop to anti-social behaviour caused by our tenants or their household members.

Low level interventions

In many cases we are able to resolve problems by giving advice or warnings to people who are causing nuisance or anti-social behaviour.  We can also use mediation to help neighbours find ways of resolving their differences.

Closure power

In serious cases involving severe anti-social behaviour, criminality and disorder, we can apply to Court to close a property for a period of time.

Community Trigger for anti-social behaviour in Sheffield

If you have reported anti-social behaviour and you are concerned that not enough is being done, you can raise a ‘Community Trigger’.

What the Community Trigger does

The Community Trigger gives you, or someone acting on your behalf, the right to request a review of your case by ourselves, the Police and any other relevant organisations.

The review will focus on working together to finding a solution.

To use the Community Trigger, one of the following thresholds must apply:

  • you have reported 3 separate incidents relating to the same or similar issue of anti-social behaviour within the last 6 months
  • 5 different households have separately reported the same anti-social behaviour issue within the last 6 months

If you request a Community Trigger and you meet one of the above thresholds, we will ensure that our relevant teams carry out a thorough review of your case, alongside the Police and other organisations which have been involved.

Depending on who you have reported the issue to and who has been involved, this might include:

  • our Council Housing Service
  • our Environmental Protection Service
  • your landlord if you are a housing tenant

We will then let you know our findings and tell you what will happen next.


The Community Trigger does not replace our complaints procedure. If you have a specific complaint about the way we have dealt with your case, you can make a complaint.

If your complaint is about another organisation, such as the Police or your landlord, you should contact them for details about how to complain.

Community Triggers received in Sheffield

We are required to publish the following information about Community Triggers each year. The information below relates to the period from 20 October 2014 (when Community Triggers were introduced) until 31 March 2016:

  • the number of Community Triggers received in Sheffield was 18 (we received 7 and South Yorkshire Police received 1)
  • the number of times we decided that the threshold for a review was not met was 3
  • the number of Community Trigger reviews we carried out was 15
  • the number of Community Trigger reviews carried out that have resulted in recommendations being made was 15 (we aim to make recommendations in all cases, regardless of whether or not the review concludes that the organisations involved should have done more to investigate and resolve the problem)

Council Housing Service

Ask us a question

0114 2930000