Towing away cars
Before we tow away a vehicle we will try to identify its owner by knocking on doors in the area to request that it is moved.
If the vehicle owner cannot be located we will issue a parking fine and tow away the vehicle to a secure compound.
We know that roadworks and any level of disruption can be frustrating and hope that with your co-operation we will not need to do this.
To retrieve your vehicle
You have to pay the parking fine and removal charge (and storage fees if applicable) in order to get your vehicle back. You can appeal against the parking fine / removal charge within 28 days after you retrieve your vehicle from the pound. You will be given information about how to appeal when you make payment at the pound.
If we reject your appeal we will send a Notice of Rejection letter. This will explain how you make a final appeal to the Traffic Penalty Tribunal (an independent adjudication service).
If we accept your appeal you will receive a refund.
What you need to pay
These fees are payable when you reclaim your vehicle:
- a parking fine of £70 (or £35 if paid within 14 days)
- a removal fee of £105
- storage fees of £12 per day (after the first 48 hours)
Where to get your vehicle from
When vehicles are removed they will be taken to a secure pound, you can collect your vehicle Monday to Friday between 9am and 5pm.
The Mansfield Group
Parkway One Business Centre