Your yearly Council Tax bill is usually paid in 10 monthly instalments. The date by which you should pay each of your instalments is known as the due date and is shown on your bill.

You must pay your Council Tax on or before the due date shown on your bill. If we do not receive your Council Tax payment by the due date we will take recovery action. 

Difficulty paying

If you're having difficulty paying your bill we may be able to help you. For example we can recommend a more suitable payment method, change the date of your payment, give you advice on claiming benefits or allowances that you may be entitled to or make a payment arrangement with you.

The easiest way to request a payment arrangement is by signing in or registering for our online account.

If you don't want to register for our online account but would like to make a payment arrangement, please contact us at the earliest opportunity.

Changes in your circumstances

Changes to your circumstances may affect the amount of Council Tax that you pay and the number of instalments. 

For example, if you're moving home you'll be sent a revised bill for your old address for charges up to the date you left. This is payable in one instalment within 14 days of us issuing your bill.

If your new home is within the Sheffield area, you'll receive a new Council Tax bill from the date you moved in to the end of the financial year (31 March). 

This bill will be payable in monthly instalments, but the number of instalments you can make will depend on the number of months left in the instalment scheme (up to January).

Bills and notices

If you receive any correspondence (including letters, text messages and emails) from us about non-payment of your Council Tax, don't ignore it! 

If you do it may result in further action being taken with additional costs being incurred. 

For further information on the arrears process, please visit GOV.UK.

Contact Council Tax

PO Box 1310
Howden House
1 Union Street
Sheffield

S1 2SH

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