Paying your rent by Direct Debit is one of your tenancy conditions.
It is the easiest way to pay, and we now provide a range of payment dates to suit your needs, including weekly, fortnightly and monthly.
Call us on with your bank details and we will be happy to set this up. If you have difficulty paying your rent by Direct Debit please also call us to discuss.
Alternatively, you can download, complete and send us the Direct Debit form or visit any Neighbourhood Office or First Point.
Pay online
To make additional payments to your rent account pay online or over the phone.
Or call our automated payment line on 0114 273 5249 - available 24 hours a day, 7 days a week.
Help paying you're rent
If you're struggling to pay rent please contact us and we can look at:
- an affordable arrangement in order to reduce your arrears
- Housing Benefit – if you are eligible we can help you claim. If you have it, to ensure it is being paid at the right amount. We will also check it is for the right period and try to reduce any Housing Benefit overpayment and clawback
- a Discretionary Housing Payment if you are not getting full Housing Benefit (but are getting some)
We can also offer practical help and support with budgeting and debts, to maximise your income to ensure you are getting all you are entitled to:
- referring you for specialist advice where needed – this could help reduce your outgoings
- helping you sustain your tenancy