Keeping and running of a pet shop is controlled by the Pet Animals Act 1951. To run a business selling pet animals you need a licence from us. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

Further information about pet shop licence applications

When an application is received, an officer from the Animal Control Service will inspect the proposed premises.

Where a licence is granted, that licence and any subsequent licence will expire on 31 December of the year to which it relates.

You can specify on your application whether you would like the licence to come into force at the beginning of the day on which it is granted or at the beginning of the next following year.

What it costs

New application fee: £175 and is payable on application.

Continuing licences must be renewed in good time before 31 December if the premises are to continue as an animal boarding establishment.

Renew a licence fee: £153 due before 31 December each year. Your licence will automatically be renewed subject to a satisfactory inspection report and there being no issues with the premises.

Pay by cheque (made payable to Sheffield City Council) through the post, or by cash, cheque or card payment at our reception.

Eligibility criteria

Applicants for a pet shop licence must not be disqualified from keeping a pet shop. 

Application evaluation process

The following will be considered when the application is being evaluated:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place

How we will notify you

Your application will not be automatically granted as it is in the public interest that your application is processed before it can be granted to ensure the health and wellbeing of animals and public policy.

If you have not heard from us within 14 days of your inspection, please contact us.


It is advisable to submit your application to us as soon as possible as your application could take up to 2 months to be administered.

Once your application is submitted, a copy is sent to our Animal Control and Enforcement section who will contact you to arrange to inspect your premises.

During busy times, for example at the end of the year when there are a large number of renewals of licences, it is not guaranteed that an appointment will be made straight away.

Therefore, the earlier your application is submitted, the more likely you are to have your licence issued for when your premises opens or when your previous licence expires.

If no problems are identified following the inspection of your premises, we aim to grant your licence within 14 days.


If your application is not successful and you wish to appeal, please contact us.

Any applicant who is refused a licence can appeal to the local Magistrates' Court.

Any licence holder who wishes to appeal against a condition attached to their licence can appeal to their local Magistrates' Court.

Complaints & comments

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form of a letter (with proof of delivery).

If you have any issues about such things as noise, pollution, etc, or should one licence holder wish to complain about another, please contact us in the first instance.

Licensing Team

Ask us a question

01142734264 Monday to Friday, 10am – 4pm

Block C
Staniforth Road Depot
S9 3HD

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