How we can help you to prevent or reduce your care and support needs.
When you contact us we will talk to you about the problems you are having and the issues you are facing, and how you can get care and support.
We will search for services that may prevent or reduce your needs for care and support. Sometimes these will be services everyone can use, such as
We can also give you information about how equipment, adaptations and technology could help you around the home and keep you safe and independent, and how this can be arranged.
We will also ask about how you’re supported by your family and friends, in case they need advice on how to continue their caring role.
If you need short term help to regain or improve your independence, health and social care staff will talk to you about the care and support you can get to help you learn new ways to do things and live as independently as possible.
You may need this help because of an illness, after a fall, or as you’re leaving hospital.
We will agree with you the support you need, either to learn how to cope with an illness, injury or impairment, or to learn different ways to do everyday activities.
This can also involve learning to use new equipment or technology. We will agree a number of personal goals you want to achieve. Your goals could include
Often we will work with other services that support you, such as your doctor or district nurse. If you have health, housing or care and support needs we may need to share your information with other agencies.
We will always ask you first, unless we need to act quickly to protect you from harm.
This support can be up to a maximum of six weeks, although often people are helped to regain their independence in a much shorter time and don’t need any long term support.
There is no cost for help up to a maximum of 6 weeks, although there may be a cost for any equipment you buy or monitoring services installed in your home.
You may be charged for any support provided after 6 weeks.
We will assess your needs if you still need more support.
If your assessment shows you have eligible long term care and support needs, we will help you plan the support you need. We will also carry out a financial assessment to work out how much you can afford to contribute towards your care costs.
There are many other ways you can get help and support. Some of these are free and available to everyone, and for others you may need an assessment, or have to buy the support yourself.
You can read more about some of these services in the links below.
If you have a question about this information, want a printed copy to be sent to you, or want to speak to someone you can contact us.
Information can be provided in alternative formats and other languages on request.
Download the factsheet:
We've put together a guide with information about providers in Sheffield that can help you stay independent.
Guide to independent living - June 2016