We want to help you remain independent for as long as possible, and make sure you get the right amount of support when you need it.
When you first contact us you will be referred to our Community Access and Reablement Service (CARS), who will discuss your care and support concerns and help you with these if they can.
We’ll assess you towards the end of your reablement to decide with you whether you need continuing support. Many people don’t need any more support from us after their reablement.
If you do need more support, we’ll work with you to identify your needs and any risks to your independence, then we’ll work out if you’re eligible for support from us. Our eligibility criteria.
If you are eligible, we’ll work with you to plan your support. We’ll also carry out a financial assessment to work out if you’re able to pay some or all of the costs.
There's more information about how we provide support with travel arrangements in our adult social care factsheet at the bottom of this page.
If you’re not eligible, we’ll make sure you get advice and information about services that can help you remain independent and prevent your situation getting worse. Support available
We're here to help so if you have any questions or would like more information please contact us.
Help with travel arrangements