The keeping and running of a pet shop is controlled by the Pet Animals Act 1951.
To run a business selling pet animals you need a licence from us.
This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.
When an application is received, an officer from the Animal Control Service will inspect the proposed premises.
Where a licence is granted, that licence and any subsequent licence will expire on 31st December of the year to which it relates.
You can specify on your application whether you would like the licence to come into force at the beginning of the day on which it is granted or at the beginning of the next following year.
The fee for a new application is currently £156 and is payable on application.
Continuing licences must be renewed in good time before 31st December if the premises are to continue as an animal boarding establishment.
The fee to renew a licence is £134 and will be due before 31st December each year. Your licence will automatically be renewed subject to a satisfactory inspection report and there being no issues with the premises.
Applicants for a pet shop licence must not be disqualified from keeping a pet shop.
A summary of the eligibility criteria for this licence.
The following will be considered when the application is being evaluated:
that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
adequate food and drink will be provided to the animals and they will be visited at suitable intervals
that any mammalian animals will not be sold too young
that steps are taken to prevent disease spreading among the animals
that adequate fire and emergency provisions are in place
Conditions will be attached to a licence to ensure that the above are complied with. These conditions can be downloaded at the bottom of the page.
Your application will not be automatically granted as it is in the public interest that your application is processed before it can be granted to ensure the health and wellbeing of animals and public policy.
If you have not heard from us within 14 days of your inspection, please contact us.
It is advisable to submit your application to us as soon as possible as your application could take up to two months to be administered.
Once your application is submitted, a copy is sent to our Animal Control and Enforcement section who will contact you to arrange to inspect your premises.
During busy times, for example at the end of the year when there are a large number of renewals of licences, it is not guaranteed that an appointment will be made straight away.
Therefore, the earlier your application is submitted, the more likely you are to have your licence issued for when your premises opens or when your previous licence expires.
If no problems are identified following the inspection of your premises, we will endeavor to grant your licence within 14 days.
Note: when you click the links above, you will be redirected to the governments Business Link website. You are required to create a Government Gateway account before you can proceed with your application.
If you prefer, you can contact us for an application pack, or you may print an application form and other documents from the downloadable documents at the bottom of the page and send them to us through the post or bring them to our reception.
Payment can be made by cheque (made payable to Sheffield City Council) through the post and cash and cheques are accepted if you bring it to our reception.
For details of our postal address, how to find our reception and reception opening times please contact us.
If your application is not successful and you wish to appeal, please contact us in the first instance.
Any applicant who is refused a licence can appeal to the local Magistrates' court.
Any licence holder who wishes to appeal against a condition attached to their licence can appeal to their local Magistrates' court.
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.
If you have any issues about such things as noise, pollution, etc, or should one licence holder wish to complain about another, please contact us in the first instance.
Details of conditions applied to all licensed pet shops
Application form for a pet shop licence