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Howden House
 
 

City Centre

 
First Point in the city centre is located in Howden House, Union Street close to the Peace Gardens. Get directions: all First Points listed on this Google map.
 
 
We're open Monday to Friday between 8.30 am and 5.30 pm.
 
You can:
 
  • Ask detailed enquiries of our Customer Service Advisors.
 
  • Speak to specialists, usually by telephone appointment.
 
  • Make payments can be made at Reception or Cashiers.
 
  • Receive basic information and advice from our Floorwalkers and Reception
 
  • Use our freephones, internet point, leaflets, application forms and posters.
 
 
If you need to contact a Duty Manager, please email firstpoint@sheffield.gov.uk.
 
You can find out how well we deal with enquiries at First Point, Howden House.
 
 
First Point at Crystal Peaks
 
 

Near You

 
We have local First Points near you which offer a range of services
Get directions: all First Points listed on this Google map.
 

Chapeltown

Chambers Court, off Cowley Lane.
Open 9.00 am – 5.00 pm - Monday to Friday
 

Hillsborough

The Mall, off Langsett Road. 
Open  9.00 am – 5.00 pm - Monday to Friday
 

Crystal Peaks

1-3 Peaks Square, Waterthorpe.
Open  9.00 am – 5.00 pm - Monday to Friday
 

Manor Library

Ridgeway Road.
 
Services include:
   
  • Council Tax and Housing Benefits
  • Discount leisure card (Slice cards) 
  • Information on schools and free school meals 
  • Housing services 
  • Parking badges for people with disabilities 
  • Sales of refuse sacks 
  • Social Service equipment and adaptations
 

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The map shows the location of Howden House in Sheffield's city centre.  (893 KB)