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Corporate Contact Centre Feedback

Please use this questionnaire to forward feedback, comments and suggestions to us.

» Required Fields

» 1 Which Service did you contact/try to contact?











2 Was your call answered promptly?


» 3 Was your enquiry dealt with directly by one of our Customer Service Agents?



4 If you answered 'Yes' to question 3, how satisfied were you with the service you received?




5 If you answered 'No' to question 3, how satisfied are you with the service you received?




Extra Information about you 
 
The information requested below is optional and we will respond to your feedback whether or not you answer these questions. 
 
Your answers will help us to ensure that we provide fair and continuously improving services for all our customers, and will only be used by us for monitoring and assessment purposes. 
 
Gender


Do you consider yourself to be disabled?


Ethnic Origin
White



Asian or Asian British




Mixed



Black or Black British




Other ethnic groups



Thank you for completing this form.  The feedback will be used to improve our service.