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Our Standards
The following links will take you to information about the standards that govern our work.
Commissioning Framework
Our Commissioning Framework explains how we will commission services in partnership with service users, carers, other organisations (e.g. the NHS), and service providers.Contract Monitoring Procedure
This procedure is currently under review.
Performance Information
Review our Charter Mark assessment reports and customer survey results.
Procurement Standards
We follow a number of standards to ensure consistency, accountability and best value for all our procurement activity.
Provider Engagement Framework
The Provider Engagement Framework sets out our commitment to working with providers of social care in the City. We're currently seeking feedback on this framework.
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