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Keeping Warm in Winter Service
Help and advice is available to help you to keep warm and well in winter.
You may also get financial help if you are over 60, or living with someone who is over 60, and are on a very low income.
Who can I contact?
You can contact the winter warmth advice line between 8.00 am and 8.00 pm from Monday to Friday. Lines are open October to March.
Winter Warmth advice line
Freephone 0800 085 7000
Textphone 0800 085 7857
What other information is available?
Keep Warm and Well brochure
A Keep Warm Keep Well brochure is available from the Department of Health.
You can ring and get a copy of the brochure from
Freephone 0800 085 7000
NHS Responseline 08701 555 455
Benefits helpline
A confidential telephone helpline is available giving advice on benefits for people with disabilities and their carers:
Freephone 0800 88 22 00
Textphone 0800 24 33 55
You can also visit The Pension Service for information on Winter Fuel Payments.
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