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Children's Access Team
Access Service Overview
At present there are 4 teams that form part of the Access Services within Children & Young Peoples Directorate.
A number of these teams are access points into the service and each provide a unique service
If English is not your first language and you require support in relation to any of these pages, please visit the interpreting and translation area of this site.
The Teams
Access / Screening Service
This team is based at Howden House and encourages customers to contact them using a variety of sources including personal calls / telephone / fax and e-mail. This team uses the Common Assessment Document (CAF) as the main assessment tool and all professional agencies across the City have agreed to use this document when requesting a Service from the Directorate.
Information about the CAF can be found on the SafetyNet website.
Team members will record initial contacts and referrals and use this information to ensure customers are either signposted to appropriate services or the information is passed to relevant teams within the Directorate for further work to be undertaken.
Contact the team
Access/Screening Service
Floor 1, Howden House
Union Street
Sheffield
S1 2SH
The Access / Screening Service is accessible for emergencies 24/7 and can be contacted on 0114 2734855 or 0114 2734894
Personal Callers can see a Team Member at First Point, Union Street, Sheffield from 8.45 – 17.15 Monday – Thursday and from 8.45-16.45 on Fridays.
Email Address – access&assessment@sheffield.gov.uk
Fax Number – 0114 203 7776
Assessment / Out of Hours Team
This team is based at Howden House during Core Hours and then the service transfers to the Children’s Hospital during evenings and weekends. At present this team works with Children & Families across Sheffield when they require an initial assessment at Tier 2 Services. They also provide cover for the whole of the Service during evenings and weekends.
A piece of work is currently underway within the Directorate whereby a new Emergency Out of Hours Service is being created.
Contact the team
Assessment/Out of Hours Team
Floor 1, Howden House
Union Street
Sheffield
S1 2SH
Telephone Number: 0114 273 4855
Fax Number – 0114 203 7776
Asylum Team
Sheffield hosts a team currently dedicated to working with children who have recently arrived from abroad including Unaccompanied Asylum Seekers, families subject to Immigration Control and Families who have chosen to live in Sheffield from EU Accession States.
The team is based at Howden House and a duty system is accessed via First Point on a Monday, Wednesday & Friday from 2.00pm - 5.00pm.
The team is happy to hear from client using a variety of communication methods including telephone contact, personal calls and e-mails. They have excellent working knowledge of working with families whose first language may not be English and will always ensure an interpreter is available (either in person or over the phone) so customers can communicate in their chosen language. Interpreters are available for customers 24 hours a day / 7 days a week via telephone.
Contact the team
Asylum Team
Floor 2, Howden House
Union Street
Sheffield
S1 2SH
The team can be contacted on the following number - 0114 273 4520 (during office hours) or 273 4855 (24/7)
Fax – 0114 203 7776
Jessops Social Work Team
A specialist team working alongside Health colleagues is based close to the Jessops Maternity Hospital. This team works solely with families who are expecting their first child or have had previous children who no longer live at home.
The team specialize in pre birth assessments and also will work with women / families who wish to relinquish their child for adoption.
The team tends to take referrals directly from professionals using the Common Assessment Framework Tool as the referral document. They can be contacted using the following numbers.
Contact the team
Jessops Social Work Team
307 Western Bank
Sheffield
S10 2TJ
Telephone - 0114 226 8355
Fax – 0114 226 8371
Participation within CYPD Asylum Team
The Asylum Team take a pride in the work they undertake with Unaccompanied Asylum Seekers who arrive in Sheffield. They actively encourage participation and feedback as a way of improving services to customers.
A number of the Unaccompanied Asylum Seekers who are aged over 16 years when they arrive in the City initially stay at Brunswick Road Housing Project (a 14 bed project based in Burngreave that provides semi supported living) Support Workers are available on daily basis (7 days / week) both within and outside Core Hours to offer individual sessions and group work allowing young people to gain new skills in relation to independent living.
The teamwork alongside a number of organisations within the City to promote participation and customer feedback.
Embrace Project. www.embrace@childrenssociety.org.uk (0114 275 7322) - This project is run by the Children’s Society and they work with Unaccompanied Asylum Seekers and Refugees living in South Yorkshire. They offer a number of social and educational activities and help new arrivals integrate into their new environment. Activity programmes are planned by the group as a whole.
A number of the Unaccompanied Asylum Seeking young people attend a series of classes at Sheffield College. Courses range from Basic English to Higher National Diploma’s. During 2007 one of the Unaccompanied Asylum Seekers progressed to Higher National Diploma Level in Engineering and Higher Maths which culminated in an educational award been given to him recognising his academic achievement.
Within Brunswick Road young people attend regular residents meetings and there are a number of forums they are asked to feed into to ensure their views and opinions are recorded including a ‘Comments Box’, participation in their statutory Looked after Children Reviews and also a form they’re asked to complete when they leave the project highlighting how their experience was. The whole point of these processes is to improve service delivery.
The team will always ensure an interpreter is available at all times if the young person requires this, this is provided either on a face to face basis via the City Councils Language Support Team or via a telephone Interpreting Service provided by National Interpreting Service.
Please use the links below for more information or to feedback to our service.
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