Service Charter for Medico Legal Centre

Bereavement Services will:

Open the Public Mortuary 24 hours per day/7 days per week for the admission of bodies
Carry out a Post Mortem examination within 2 working days
Ensure that work in the mortuary and post-mortem rooms is carried out in accordance with rigorous standards of health, safety and hygiene as laid down in written procedures and HSE guidelines
Provide to bereaved relatives mementos of the deceased if required e.g. photographs or locks of hair
Discharge all bodies in a safe, clean and presentable condition
Provide a reception service between the hours of 8.00 am to 5.00 pm Monday to Friday
Make appointments for the viewing of the deceased during any afternoon Monday to Friday
Provide a separate waiting room for distressed bereaved families.
Ensure that all inquests are conducted in accordance with the Coroner's Service Charter
Ensure that trained Court Ushers are available to provide support, guidance and clarification to witnesses attending inquests.

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