How are we performing?

The total number of complaints and compliments made in the first nine months (April to December 2007) is:

 

14 Complaints

Attitude of driver/ escort (3)

Length of time client on the vehicle (1)

Vehicle late (3)

Workshop late carrying out taxi test (1)

Result of taxi vehicle test (3)

Driver sounding horn (1)

Standard of driving (2)

 

2 Compliments

Attitude of staff during emergency situation of floods (2)

 

Should you have cause to complain or compliment us on our Transport Service please contact us on 0114 2037570 or complete a customer feedback form.