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Contact Information
Clients can access our services for the following:
- To request a service
- For advice
- To ask a question
- To make a comment, complaint or suggestion
There are a number of different ways you can contact us:
- In person by using our city centre First Point service at Howden House. Our opening times are 08.30 to 17.30, Monday to Friday.
- By telephone, by calling 0114 2736612 between 08.30 and 17.30 Monday to Friday.
- By textphone, to 0114 273 5028. This service is for text phone users only. Text phone users can also contact us via RND Typetalk.
- By email, to asylum@sheffield.gov.uk. Responses are made within 24 hours, between 08.30 to 17.30 Monday to Friday.
- By post. Our address is:
Asylum TeamSheffield City CouncilFloor 2, Howden House1 Union StreetSheffieldS1 2SH
You can also contact Sheffield City Council online with any comments, complaints or feedback by using the online customer feedback form.
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