Institute of Leadership and Management (ILM) Level 3 Award
The ILM Level 3 Award in First Line Management is a qualification that has been specially designed to give practising or aspiring first line managers working in Sheffield City Council. The course is a solid foundation in their formal development as a manager.
The Award, offered by Learning & Development, is a concise qualification, which gives an introduction to the basic skills, knowledge and understanding required by today's first line manager. The mandatory unit 'Solving Problems and Making Decisions' is designed to develop practical techniques for tackling managerial problems and making decisions from gathering and interpreting information through to the effective communication of outcomes. You will also learn about the Council’s policies and processes for all managerial protocols and best practice, including performance management.
This is a new course that leads to a nationally recognised qualification from the Institute of Leadership and Management. There are 6 days of development over a period of 10 weeks and the course will include:
- problem solving skills
- planning change
- using information for decisions
- time management
- team building
- motivation
- managing performance
- communication
- self development needs
- presentation skills
The course is aimed at Sheffield City Council employees who are managing people and resources at a first line level who have no formal management qualifications.
Cohort 24 starts in February 2010.
A flyer and applications forms are available to download at the bottom of this page.
For further details please contact The Learning & Development Section.
Places are limited and will be offered on a first come, first served basis.
Downloads
Flyer for First Line Manager Award Level 3 (ILM) (287 KB)
Application form to attend the First Line Manager Programme (ILM) starting in February 2010 (365 KB)

