Complaints Procedure

Sheffield Children and Young People's Directorate (CYPD) issued updated Guidance on the Complaints Procedure to Schools and Governing Bodies in September 2001.  Copies were sent to the Chair of Governors and Headteacher of all schools with further copies for distribution to Governors on the Governing Body Complaints Committee and Complaints Appeals Committee. 

 

You can download this Guidance from the bottom of the page.  There are minor differences in this version from the paper version where the text has been amended to make it clearer.  If you have any queries or require a paper copy of this Guidance, please contact Peter Dickson, Advice and Conciliation Officer, on (0114) 205 3938 or email peter.dickson@sheffield.gov.uk.

 

Guidance to parents on school Complaints Procedures was also sent to schools in September 2001.

Please visit our School Policies page for guidance on the content of a Complaints Policy for schools.

 

If you have any further queries, please Contact the Governor Support Team.