How to Contact the Council Tax Service
We hope to have provided you with sufficient information about Council Tax that will answer any query you may have. If you can't find exactly what you need, you may wish to look at our frequently asked Council Tax questions, or you could try searching our council tax site map.
If you are moving home, please complete our moving home online form.
Alternatively you can contact the Council Tax service in several other ways.
Visit in Person
First Point
Howden House (View Howden House location map)
Union Street
Sheffield
S1 2SH
We are open 8.30am to 5.30pm Monday to Friday. If you are arriving by car, find out where the car parks - see city centre.
By Telephone
You can telephone the Council Tax office on (0114) 2736633 any time between 8.30am to 5.30pm Monday to Friday.
If you have a question about your Housing or Council Tax Benefit, you can telephone the Benefits helpline on (0114) 2736777. Lines are open from 8.30am to 5.30pm Monday to Friday.
Very often the telephone lines are extremely busy. If you find that you have difficulties in telephoning the Council Tax office, you may wish to try again after 4pm when they are less busy. If you are still having difficulty getting through and if you want us to phone you, please complete our 'please call me back form'.
By Email
If you have access to e-mail you can contact the Council Tax office at council.tax@sheffield.gov.uk.
If you wish to contact the Housing or Council Tax Benefit service by e-mail, contact benefits@sheffield.gov.uk.
Make an Online Enquiry
You can make an on-line enquiry. We hope to reply to you by e-mail within one working day.
By Fax
The number for the Council Tax service is (0114) 273 6808.
By Letter
Write to us at :
The Council Tax Office
Sheffield City Council
PO Box 1310
Sheffield
S1 1UY
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